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3.3 Impact assessment

Assess the impact reached with your community

This step focuses on assessing the impact of the pilot at different levels. This includes a reflection on what goals have been achieved and to which extent, and any other expected or unexpected (positive and negative) outcomes.

What's important is to engage the community in this reflection, setting with them targets and indicators that enable you to critically assess the success of the intervention, taking citizens’ expectations and goals into account.

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You can use a combination of methods to identify the most concerning issue. Each of them will be most suitable for achieving certain purposes.